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Culture & Leadership

The Art of Influence

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The Art of Influence

We spend roughly 23 minutes of every hour at work trying to move people in a certain direction. We might be driven by selfish motives or we might be altruistic in nature. Either way, the process of exerting influence over another human being is something we spend close to half of our working time trying to accomplish. Tom Bird, best-selling author and speaker on the art of influence, speaks to CONQA and outlines the key attributes a leader must possess in order to influence people. As you would imagine, there is no one size fits all model but by following a general formula, anyone can become influential. 

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What Needs to Change in 2017

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What Needs to Change in 2017

Rather than look back on the year that was, CONQA Sport is casting an eye on 2017 and calling on the powers that be to make some changes to improve the games we love. In the cutthroat world of top level sport, stagnation is suicide and so, along with some of the leading figures in the industry, we have compiled a 2017 wish list for a happy and elite new year.

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What it means to ‘Lose the Dressing Room’: Mutiny and Mayhem behind the Scenes

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What it means to ‘Lose the Dressing Room’: Mutiny and Mayhem behind the Scenes

It’s a throwaway term for pundits and scribes whenever a coach bumbles his way through a press conference after his team has lost another game, but what does “losing the dressing room” actually mean? CONQA Sport explores this fascinating concept and calls on two legends in their field to help out. Next time you hear this phrase, you will have a better understanding of its meaning and nuance.  

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Touching Rock Bottom: Comparing the Crises at SA Rugby and Australia Cricket

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Touching Rock Bottom: Comparing the Crises at SA Rugby and Australia Cricket

Two giants of world sport have recently felt the painful bump of reaching bedrock and now have to make some dramatic changes if they want to taste the glories of the past. South African rugby and Australian cricket sides used to command respect from opposition by virtue of their dominance. Today they are both facing unprecedented crises. CONQA Sport offers a way out for both of these once proud juggernauts. 

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Special Talent, Special Treatment: How to Manage Superstar Athletes

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Special Talent, Special Treatment: How to Manage Superstar Athletes

In elite sport, all athletes are equal; some however are undoubtedly more equal than others. In a world where human beings are separated by their abilities on the field, is it fair to treat everyone equally? Is this egalitarian utopia even worth pursuing? Would this approach negatively impact the creativity and flair of star athletes and how can coaches navigate this dilemma without alienating the rest of the squad? CONQA Sport explores these questions and more.

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Owning and Directing the Narrative: How Elite Coaches Navigate Criticism

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Owning and Directing the Narrative: How Elite Coaches Navigate Criticism

Every single one of us gets lambasted for a job poorly done from time to time. Criticism can severely impact performance but luckily for most of us, the amount of people who have access to our shame is very small. Imagine that all your work, good or bad, was public knowledge. Imagine that everyone with a smartphone could vent how terrible they thought you were at your job. Imagine newspapers, radio stations and online blogs were about to call you out for a perceived ineptitude to millions of people around the world. Now you have a taste of what being an under fire head coach of an elite sports team feels like when results aren’t going their way. CONQA Sport explores how owning and directing the narrative can help coaches navigate these difficult times.

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Growing Pains: Unpacking the ‘Rebuilding Phase’ of a Struggling Team

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Growing Pains: Unpacking the ‘Rebuilding Phase’ of a Struggling Team

Change takes time, and more often than not is a difficult and arduous process. In the realm of elite sport, a ruthless industry to begin with, change often means sacrificing results in order to change course and head in a new direction. For the Springboks, South Africa’s proud national rugby team, a change in identity has coincided with a dramatic downturn in performances. Naturally, the media and public are up in arms, but should they be showing a touch more patience and understanding? CONQA Sport unpacks this rebuilding phase that South African rugby is going through and offers a sympathetic and measured view on the situation.

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Leaving the Nest: Why Youth Development Needs Travel

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Leaving the Nest: Why Youth Development Needs Travel

If succeeding as an elite athlete was easy, we’d all be doing it. So many variables have to go exactly right for a young talent to make it to the top. Hard work, struggle, sacrifice; talent means nothing if a young prospect is not willing to go the extra mile. But if what if the key to success meant going further than a mile? What if the path to greatness lay outside the boundaries of one’s home country and was paved in a foreign land? CONQA Sport explores why youth development needs travel and why so many young English footballers are unwilling to leave the nest.

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Delusional Fans and Expectations: How Legacy Breeds Entitlement

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Delusional Fans and Expectations: How Legacy Breeds Entitlement

What is it about certain sports fans that compel them take success for granted? Is it simply the desire to see your team succeed that obscures the truth, or is it something more complex? Once a nation or club enjoys a spell of dominance, expectations rise and leave a high water mark for future generations. Unfortunately, the natural ebb and flow of success means that on field performances do not always match expectations. CONQA Sport explores how accomplished legacies often breed entitlement. 

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Game Changers: Training and Enabling Innovation

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Game Changers: Training and Enabling Innovation

In elite sport, stagnation is a death knell. In order to stay ahead of the competition, new techniques and strategies must be actively sought and implemented. Every coach or athlete is after the next big thing that will propel them to greatness, but is it an idealistic dream to assume that innovation is something that can be taught? CONQA Sport examines the concept of innovation and finds that in the right environment, genius can flourish. 

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Expert Advice: Utilising Internal Knowledge

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Expert Advice: Utilising Internal Knowledge

According to the Merriam-Webster Dictionary and Thesaurus, an ‘expert’ is defined as someone “having or showing special skill or knowledge because of what you have been taught or what you have experienced.” Elite sport is littered with experts, and countless others who fancy themselves as one. With all that expertise floating around, coaches and managers are often tempted to bring in an external source of knowledge to improve their athletes’ performance. But is this necessary? What if a shift in mindset turned the focus inward and tapped into the wealth of internal knowledge within the playing group? CONQA Sport speaks with Paddy Upton and discovers that the solution to the problem is often right under your nose.  

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Plotting for Gold: Managing an Olympic Juggernaut

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Plotting for Gold: Managing an Olympic Juggernaut

With less than a month to go before the world descends on Rio for the 27th Summer Olympic Games, thousands of athletes, coaches and sports practitioners are gearing up for the flagship sporting event of the year. The largest contingent will be representing the red, white and blue of the United States of America and such a big team comes with a host of big challenges. Finbarr Kirwan is a High Performance Director at the United States Olympics Committee (USOC) heading up two of the largest teams at the Games: track and field and swimming. He walks us through some of the obstacles he faces and divulges how he and his team are plotting for gold.   

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Passing the Baton: Successfully Transitioning Coaches

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Passing the Baton: Successfully Transitioning Coaches

Elite sport is cutthroat industry where the only thing that matters is the success of the team. Coaches and managers who fail to meet the expectations of fans and stake holders all too often get the sack. This can be a difficult and painful process. Stuart Lancaster knows what this feels like as he was axed as England Rugby’s head coach last year and has been replaced by Eddie Jones. Jones has enjoyed a successful start to his tenure but as CONQA Sport discovers, part of that success may be due to an unprecedented show of maturity and goodwill from Lancaster. Hopefully, his selfless act can used as a model for coaches and federations in the future. 

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Creating a Unified Ethos: A National Coach’s Challenge

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Creating a Unified Ethos: A National Coach’s Challenge

Allister Coetzee has been appointed the 23rd Springbok rugby coach and has immediately sought to establish an era marked with youth and excitement. With an average age of just under 26 years, this is a team that might lack experience but has all the potential for something truly great. What Coetzee will need to do is unify all 31 players under a single ethos – perhaps the most challenging task for any head coach or manager of a national team. 

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Successful Partnerships: Finding the Right Fit

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Successful Partnerships: Finding the Right Fit

Have you ever wondered why supremely gifted athletes don’t always form successful partnerships? Together with Warren Kennaugh, a behavioural strategist with over 20 years’ experience working with some of the world’s most successful teams, we uncover what constitutes a winning pairing. With elite teams constantly searching for the smallest gain in performance, perhaps the secret to success could be hidden in the emotions and values of their star athletes.

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You Can't Buy Experience: The Role of the Player Mascot

Nothing divides opinion in elite sport like the selection of a team before a major tournament. Everyone has their favourite combination of players and anyone who contradicts them is not only wrong, but an insult to the game they love. Roy Hodgson, manager of England’s national football team, has a tough choice to make: whether or not to include Wayne Rooney in his plans for European domination. It’s a tough decision to make, and one that will depend on more than purely footballing reasons

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Creating a Dynasty: The Secret of Sustained Success

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Creating a Dynasty: The Secret of Sustained Success

In elite sport winning is hard enough, winning time and time again is almost impossible. And yet some teams manage to do it. Throughout history there have been sporting dynasties that dominate their code with an air of impunity. But how do they do it? What is the secret to sustained success? Great British Cycling Team are establishing themselves as a modern dynasty. Few others have swept all before them in consecutive Olympic Games, and with Rio 2016 just a few months away, this era of dominance shows no sign of stopping. 

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The Double Standards of Fans: The Subjective Nature of Sport

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The Double Standards of Fans: The Subjective Nature of Sport

Like a family member or loved one, our favourite athletes and teams reach into our hearts and souls and pull on certain strings that compel us to be biased. We can’t help it. There’s nothing we can do. Our athletes and teams are just and virtuous, and exempt from derision, while the opposition is the antithesis: deceitful, unsportsmanlike, unworthy of praise or achievement. The subjective nature of sport creates an environment where the same action or behaviour can yield very different responses depending on which side of the fence you sit.

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Unlocking Potential: How Fan Engagement and Brand Equity Drives On-Field Performance

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Unlocking Potential: How Fan Engagement and Brand Equity Drives On-Field Performance

There’s nothing like sport to get one’s emotions soaring. Nothing compares to the thrills you feel when your team secures a dramatic victory or the agony of watching the athletes you love fail to reach their potential. Elite sports teams know this and now tap into that emotion by building a brand and an ideology that transcends the borders of the field of play. Fan engagement means so much more than merely rolling out a colourful banner and building positive brand equity could prove the difference between a successful season and another mediocre one. CONQA Sport explores how off-field marketing can drive on-field performance. 

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Sympathy for the Fixer: Shifting Perceptions on Match Fixing

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Sympathy for the Fixer: Shifting Perceptions on Match Fixing

World tennis is reeling in the wake of wide-spread match-fixing allegations. Tennis now joins the growing list of sports with questionable integrities after the recent scandals that rocked football and athletics. While there is no question that match-fixing is a heinous crime at the elite level of the sport, a closer examination of the inner workings of tennis might shift your perceptions.  CONQA Sport explores the challenging financial environment that low ranking players live in and discovers that the temptation to throw a game for money can be rather enticing.

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